ICC policy recommendations on global IT sourcing
Publication date : 27/10/2005 | Document Number : 373/461
Modern business models around the world are increasingly organized across national boundaries. Global IT sourcing refers to the geographic distribution of different corporate activities. These activities can be performed either in-house or outsourced, and serve internal or external clients, or both.
Global IT sourcing business models occur in a broad range of industries and industry sectors such as human resources, financial services, and medical services. However, this paper focuses mainly on IT-enabled services (ITES).
From the perspective of the location where the work is performed, global IT sourcing may also be viewed as an export market. While some locations may place a great deal of focus on export markets, the ICC believes that at least equal attention should be afforded to two other domestic markets: the domestic government market and the domestic private sector market.
For further information, please contact
Ayesha HASSAN
Senior Policy Manager, Digital Economy
Tel:
+33 (0)1 49 53 30 13
ayesha.hassan@iccwbo.org