Namely, responsible business conduct may help companies advance their management systems, improve their public image, place companies in a more favourable legal and political environment, and ultimately give them a strategic advantage over competitors in the long-term.
Favourable market forces, the increased demand of customers, and the capacity to anticipate government legislation, also provide additional incentives. If a company is able to take advantage of these new possibilities, it could improve its long-term profitability as well as obtain a greater share of world markets.
To provide some examples, here are some benefits of adopting CR principles according to a survey of several companies that developed and implemented their own business principles:
Legal and political benefits:
- Sets a positive example by encouraging emulation and the spread of best business practice
- Helps anticipate new external pressures from regulatory bodies
- Improves relations with regulatory bodies and is helpful in relation to decisions on operating licences
- Reduces exposure to litigation or criminal and civil sanctions
- Contributes to development of economically efficient solutions, sometimes more so than those arrived at through regulation
Benefits relating to relations with customers, suppliers and the public:
- Helps build customer attraction, satisfaction and loyalty, at a time when customers are increasingly exercising their right to choose
- Reduces risks of negative publicity, boycotts and tarnished public image
- Improves product image, brand name and reputation
Organizational benefits:
- Increases morale, transparency, and trust among company personnel
- Helps diffuse new technologies and best-management practices
- Encourages better supervision of supply-chain management
Economic and financial benefits:
- Reduces operating costs through systematic management of resources
- Reduces cost of doing business and attracts new companies through rigorous business integrity policies
- Increases productivity by means of a motivated workforce
- Attracts a new range of investors
- Offers opportunity for inclusion in socially-responsible investment indices